CASE STUDIES
Wael El Helou on Lands Work, Theatre and Refugee Integration – CRR Global – Podcast
In a podcast hosted by CRR Global, Katie Churchman interviewed our MD and former Director of CRR Lebanon, Wael el Helou, and discussed how he used ORSC tools to help open up a dialogue between Lebanon students and Syrian Refugees. Lebanon has the largest per capita population of Syrian refugees in the world. As of […]
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Instilling the Power of Collaborative Mindset To Salvage a Hindered Leadership Team
Telecom
When “TeleCo” wanted to sort out its collaboration challenges, “trace was brought on-board and was briefed about the dysfunctional patterns that are obstructing the progress of many vital initiatives: leaders were focused on themselves and showed little care to what comes next in the chain and to what results they, and their teams, will achieve. […]
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Shifting Mindsets & Leadership Culture to Boost Motivation, Engagement and Talent Retention
Banking
In the industry that forms the backbone of the economy in Lebanon, let alone the harshness of the market, the conditions of the world economy and its requirements, and the challenges of growth that banks are faced with, training and development of the human potential becomes as much as a duty as it is a […]
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An Alpha Bank Boosts Its Sales by Transforming its Clients Experience and Journey
Banking
“Bank O” has been expanding locally and internationally while simultaneously setting the ground for an enhanced Customer Experience at all its touch points. While it gained increased shares through putting, on average, 7 new branches in Lebanon and 1-2 new branches abroad, into operation over a plan of 5 years, talent development became a priority […]
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Sales Challenger
The Sales Challenger is a sales-person assessment center that takes your sales people through a real market simulation and has them conduct scenario-based calls where assessors rate their efforts, capabilities […]
The Assertive Communicator
Some of the things we will cover are actual secrets, other things are common sense. Nonetheless, understanding is one thing, and knowing is another. This […]
